Interested in renting a property from us? Here are some basic guidelines that we use to approve a tenant to rent one of our available properties:
How does the process work?: If you see one of our properties, and you like it and feel you will qualify, you can apply either on-line right here on this website or by filling out the paper application you can get from the leasing agent at the property, or at our office at 1695 Old Henderson Rd, Columbus, OH 43220. It normally takes 2-3 business days to process your application, a little longer if your present or previous landlord does not respond promptly. We will process applications in advance of you seeing the property, but once we process your application there are no refunds and you will not be able to hold the unit without viewing it. Filling out the application fully and completely, and sending your ID and pay stubs for the last 2 pay periods will help you get a faster answer. You must pay the $35 per adult application fee to begin the process of screening.
Setting a showing to see a home: Each home we have available to rent will have a link to set up a showing. Just click on the link to the showing and you can set one up. PLEASE NOTE: If you do not confirm your showing an hour before your appointment from the email you are sent, the agent will not show up to open the doors! You must set up a showing to see a house, and you must confirm your showing or the leasing agent will not show up. If there is not a time on a property then it may have an application on it or not be ready to show yet. Best advice-check back. Remember, if you are late for a showing you will miss your chance.
What if there is no time available on the site?: That means there is already an application taken on the property which is being processed, or its not ready to show yet, or it simply doesn't have an agent set up to show it yet. Best advice? Try back in a few hours or the next day and check again.
Income: The basic guideline is for gross income from all sources, before deductions, to be at least 3 times the rental amount. We add up all the income of everyone who will be signing and responsible for the lease. If you receive non-taxable income, such as retirement or child support, that income is also included and the basic guideline is 2 1/2 times the rent since there will not be deductions for taxes. Special circumstances will be considered on a case by case basis. All income received, regardless of the source of your income, will count as long as it is able to be verified. Homes eligible for section 8 financing will be identified in the ad.
You will need pay-stubs, award letters, or court documents to prove your income amount.
NOTE: If you do not have sufficient income, you may be able to get a co-signer to assist you in qualifying on some homes, or pay your rent in advance.
Credit: We understand that many people do not have perfect credit, and may have had a bankruptcy in the past. Our goal is that your credit is decent, with a history of paying your bills in a timely manner in the past 12 to 24 months without any collections from past rentals or landlords. If your credit does not meet this, and you qualify otherwise, you may, in some cases, be able to obtain a co-signer with good credit or place an extra security deposit to be considered. If you owe money to another landlord that may disqualify you from renting many of our homes.
Evictions: Absolutely no evictions filed or completed in the past 3 years. If you fell behind in your rent and your landlord filed eviction against you, even if you settled it or moved, it still shows as an eviction to us. If you have extenuating circumstances such as the loss of a job or a loss of family income, you may be able to overcome this, with special approval, by using a co-signer or paying extra security deposit or paying rent in advance. Each situation is different and its up to the discretion of the property owner. If you have a prior eviction but since then have been a good paying tenant, we would consider that as well!
Criminal Record: We do not rent to sex offenders ever or felons that have major crimes in the past 10 years. Crimes of moral turpitude, domestic violence, or animal cruelty may get your application denied even if only a misdemeanor. Minor crimes, misdemeanors, traffic offenses will not eliminate a prospect in all cases, and all criminal activity will be evaluated on a case by case basis. Certain property owners have lower tolerances to criminal activity and applicants are evaluated on a case by case basis.
Smoking & Pets: We do not allow smoking in any of our rental units, nor on the property, by residents or their guests. In some cases smoking may be allowed outside on certain units. Pets may be considered on some units, with additional fee. Dangerous breeds are not accepted. Tenants with pets are required to have renters insurance.
If you have further questions go to the property showing and talk to the rental agent.